Shipping policy
Shipping Policy
VERA STUDIO
At VERA STUDIO, we are dedicated to delivering your order with care, speed, and reliability. Please review our shipping policy below for complete details.
1. Order Processing
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Orders are processed within 1–3 business days (excluding Sundays and public holidays).
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Orders placed after 5 PM will be processed on the next business day.
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During sale periods or high order volumes, processing times may be slightly extended.
Once your order has been dispatched, you will receive a confirmation email/SMS with tracking details.
2. Domestic Shipping (Within India)
✨ Free Shipping on all domestic prepaid orders.
Estimated Delivery Timelines:
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Metro Cities: 3–5 business days
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Other Cities & Towns: 4–7 business days
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Remote Areas: 5–10 business days
We ship across India using trusted courier partners via Shiprocket to ensure timely and secure delivery.
3. International Shipping
🌍 We ship worldwide.
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International shipping charges are calculated at checkout based on destination and package weight.
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Estimated delivery time: 7–15 business days, depending on the country.
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Customs duties, import taxes, or additional charges (if applicable) are the responsibility of the customer.
Please note that international delivery timelines may vary due to customs clearance procedures.
4. Order Tracking
Once your order is shipped, a tracking link will be shared via email/SMS.
You can track your shipment in real time using the provided link.
5. Delivery Delays
While we strive to meet estimated timelines, delays may occur due to:
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Weather disruptions
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Public holidays
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Customs procedures (for international orders)
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Incorrect address details
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Courier-related issues
VERA STUDIO is not liable for delays caused by external factors beyond our control.
6. Incorrect Shipping Address
Customers are responsible for providing accurate shipping details.
VERA STUDIO will not be responsible for orders delivered to incorrectly provided addresses.
7. Damaged or Tampered Packages
If you receive a package that appears damaged or tampered:
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Refuse delivery if possible, or
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Contact us within 24 hours of delivery with clear photos/videos.
8. Returns
We offer a 7-day return window from the date of delivery.
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Items must be unused, unworn, and returned in original packaging.
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Returns are subject to quality inspection.
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Refunds will be processed after approval as per our Return Policy.
Please refer to our Return Policy page for complete details.
9. Contact Us
For any shipping-related queries:
📧 Email: info@verastudio.in
Thank you for choosing VERA STUDIO.
We truly appreciate your trust and support.